Non-proprietary parts matter. However, often times non-proprietary parts are over looked, not considered or just not understood. So, let’s start from the beginning. What’s the definition of non-proprietary elevator parts and how can they solve problems regarding your elevator choice.
Generally, proprietary elevator parts are components produced, marketed and controlled under exclusive legal rights of the manufacturer. The manufacturer has no obligation to share any information about the part or component, how it functions, how it operates, how it can be repaired or used to adjust or improve the overall functioning of an elevator unless it is contractually obligated to do so.
Non-proprietary on the other hand, means there are no restrictions to the use or what company can repair or improve the functionality of the elevator.
Well that was a mouthful. The definition can be reduced to a more simple, proprietary elevator parts are ones that only the manufacturer can repair or use in a repair or maintenance of an elevator. Non-proprietary opens the door to any qualified and licensed elevator professional.
An even more concise characterization is, proprietary bad; non-proprietary good.
But why? Why are proprietary parts to be avoided when looking at elevator purchases.
There are limited arguments against choosing an elevator that has non-proprietary parts over proprietary. When non-proprietary options were first available, there was a short time that they were considered inferior due to their recent emergence.
That thinking is no longer a concern. There is a decades long track record now that shows reliability and durability for non-proprietary components. Keep in mind that all elevator components and elevator operations are subject to elevator codes, inspections, and parts must pass rigorous testing before they would ever be allowed in an elevator.
Also, much of the functionality that proprietary elevators could boast of is now available with non-proprietary units.
Too many times we receive calls from individuals that are dissatisfied with their current maintenance supplier. They are sometimes unresponsive, operate at their own pace with little concern for the end user or the building owner and often lack availability of parts or tools with many on back order. With proprietary parts you lose the ability to find solutions to the problems you are facing.
This was illustrated in a recent article regarding elevator repair delays. A lack of parts was the cause for denying people mobility and access. You can help shorten that time of repair if you chose for your next project an elevator without proprietary parts. If you want to know more about us, just click one of the buttons below. We would love to talk to you about your next elevator project.